Products
We offer our clients a range of proven digital business products and solutions.
Intelligent Regulatory Compliance Platform (IRC)
ECC undertook extensive consultation with industry leaders and policymakers, and as a result, we developed a new, integrated digital platform for regulators, compliance teams, businesses and the community.
Our goal is to deliver an enterprise platform that provides consistent, transparent applications of regulatory frameworks that are fit for purpose, go anywhere and provide field-based inspection solutions.
One digital regulatory platform provides a single system of record to comprehensively serve all stakeholder needs and functions across an entire regulatory ecosystem.
For the first time, regulators can gain real-time data insights of the end to end regulatory model, to drive policy decisions, advance stakeholder communications and directives, create and deliver digital education programs, monitor compliance levels and build stronger relationships.
Our IRC enterprise product is built on the ServiceNow cloud platform. We craft new user interfaces and workflows for regulators with careful attention to detail.
ECC’s design goal is to support users to get work done when working with a wide variety of rich regulatory source data, media, documents, workflow processes, communications and reporting using a single pane.
A Predictive Regulatory Engine underpins the IRC platform. It provides real-time guidance with pre-populated inputs along with corrective action recommendations, saving time for inspectors and providing clarity and consistency to business owners, operators and regulators. The IRC engine helps businesses and government exceed compliance targets and provide significant cost savings.
CONNECTS PEOPLE WITH COMPLIANCE
Demystifying the regulatory requirements for everyone
PREDICTIVE REGULATORY MODEL
Repeatable, consistent model focused on outcomes
GOVERNMENT, OPERATORS & REGULATORS
One source of truth
USERS
Simplifying complex processes, streamlining work
FIELD BASED INSPECTIONS
Go anywhere with an enterprise inspection solution that works without data connectivity. Capture photos against compliance breaches
Key Capabilities
Licence Registration & Renewal
Simplified, self-directed mobile first, digital experiences
Audits, Reviews and Assessments
Standardised inspection frameworks and taxonomy, tailored to regulatory need
iOS and Android Support
Cross-platform inspection solution
Predictive Regulatory Engine
Addressing legislative need and application of regulatory-compliance frameworks
Highly Configurable
Built by design. Ready for evolving regulatory environments
Online & Offline Mode
Go anywhere. Inspection platform that works disconnected from the network
Inspection Functionality
Configured for regulatory need. Standardised phrasing support
Scheduling Functionality
Automatic scheduling for to meet inspection targets, risks and staff availability
Reporting and Enforcement Templates
Wide range of client configured, reporting templates
Compliance Reports & Dashboards
Automated report generation based on inspection data, user inputs, non-compliance and supporting digital photo evidence
Steps of the Predictive Regulatory Engine (PRE)
- Observation
- Investigation
- Recording
- Risk Assessment (by PRE)
- Recommended Corrective Actions (by PRE)
- Recommended Outcome (by PRE)
- Inspection Outcome by Compliance Officer
Have a project for us?
We help you succeed in today’s digital age.
Food Safety
247
FoodSafety247 is a fully featured inspection, compliance, enforcement and reporting platform for the food services sector and a single business portal for proprietors to manage their food safety obligations for all classes of food businesses.
As a single digital system FoodSafety247 serves the needs of all food services stakeholders that provides the opportunity to remove duplication, standardise data capture, KPIs and reporting, increase transparency and apply a consistent regulatory-compliance framework and reporting to support business and food inspector needs. It provides business owners and regulators with real-time access to high quality information to drive evidence-based decisions.
PLATFORM FOR FOOD SAFETY STANDARDS
Reduce food related outbreaks and illness
ACCESSIBLE REAL TIME INFORMATION
Raises consumer confidence
ACCELERATE JOB OPPORTUNITIES
Helps drive a vibrant food economy underpinned by world-class food safety culture.
Drives new growth and local jobs, in the small business industry
Key Capabilities
FOOD safety REGulatory-compliance platform
Central cloud-based food safety compliance database and registration and renewal platform
FOOD LICENCE registration and RENEWALS
Automated business reminders, application wizards and payment options via a dedicated business portal
FOOD SAFETY COMPLIANCE
Delivers consistency and integrity in the assessment and compliance of food businesses to food standards and legislation
Tablet inspection
Go anywhere, mobile tablet inspection solutions provide both on-line and offline inspection capability. Includes integrated compliance, assessment, reporting and image management solution
FOOD HYGIENE
Raising food standards in Australia. Supporting improved food safety culture
Inspection methods
Supports multiple methods including risk assessment, meta tagging and standard checklists
AUDIT HISTORY
Provides EHOs with complete audit history of a food business at the touch of a button
Audits, Reviews and Assessments
Standardised inspection frameworks and taxonomy, tailored to regulatory need
Reporting and Enforcement Templates
Wide range of client configured, reporting templates
Compliance Reports & Dashboards
Automated report generation based on inspection data, user inputs, non-compliance and supporting digital photo evidence
iOS and Android Support
Cross-platform inspection solution
Predictive Regulatory Engine
Addressing legislative need and application of regulatory-compliance frameworks
Highly Configurable
Built by design. Ready for evolving regulatory environments
Online & Offline Mode
Go anywhere. Inspection platform that works disconnected from the network
AUDIT History
Provides EHOs with complete audit history of a food business at the touch of a button
Steps of the Predictive Regulatory Engine (PRE)
- Investigation / Audit activity (Performed by EHO/Auditor)
- Information provided (Provided by the business operator)
- Recommended Corrective Actions (Provided by PRE)
- Recommended Outcome Internal (Provided by PRE)
- Final Outcome by the EHO
Covid-19 Safe
Work Return Apps
We may never see the pre-COVID-19 workplace again. The new workplace may be far less social, and far more focused on sanitation and maintenance. Making sure that working areas, conference rooms, hallways, and break areas are regularly cleaned and meet government health standards will be a necessary function.
To ensure the health and safety of employees, return to workplace requires coordination across many teams within the organisation including, HR, IT, Workplace Services, Legal, and more. It also requires agility across functions to adapt to changing conditions. The old way of email and spreadsheets is too slow and too unstructured, making it difficult to track what is happening and respond when needed.
Legacy systems of record can provide data to support processes but lack the workflow and user experience capabilities to hide cross-functional complexity from employees.
People Matter
Elevate your messages to accelerate return to work
HEALTH & SAFETY MATTER
Monitor and track workspace WH&S to required standards
hAPPy RETURN TO WORK
Automate the coordination of return to work information and reporting
Safe Workplace
ECC and our partner, ServiceNow has launched Safe Workplace, a four-app suite and dashboard designed to help companies manage the essential steps for returning employees to the workplace and support everyone’s health and safety.
EMPLOYEE READINESS SURVEYS
EMPLOYEE HEALTH SCREENING
WORKPLACE SAFETY MANAGEMENT
WORKPLACE PPE INVENTORY MANAGEMENT
Test employee readiness for return to workplace
The Employee Readiness Surveys are enabled to gauge the preparedness of employees to return to the workplace. HR leaders can continuously connect and engage with employees, uncover availability and return timeframe as well as reveal concerns such as personal health, family obligations, and anxiety about workplace safety.
Manage workspace distancing, shifts and sanitation to support employee safety
Prepare employees for safe return to the workplace
Engage with employees to inform and listen to feedback
Regular, empathetic communication with employees has never been more important. With the HR Service Delivery (HRSD) Targeted Campaigns you can provide timely information for returning to the workplace that will help ensure that employees understand the measures taken to protect them, what they can expect on premises, and what actions they can do to stay healthy.
Current inventory levels updated daily for accurate and real-time inventory management
Provide a safe, employee-ready working environment
Workplace Safety Management enables you to automate workplace maintenance flows for cleaning and safety compliance and includes planned tasks across locations. You can also provide employees with the ability to reserve a desk, request equipment, and notify them of approvals or changes.
Automate steps for returning
Our pricing and management model includes:
- Access to all Safe Workplace Return to Work Apps
- Access to Reporting Dashboard
- Licencing for 1 year
- ECC to support Onboarding and Implementation
- ECC to co-locate with clients from Go Live, if required
- Develop and finalise User and How to Guides
- Draft and review communication materials
- Provide ongoing technical support & reporting
- Facilitate a joint project implementation review with clients.
Broadcasting, Media &
Telecommunications
ECC has developed a world-class integrated service management, asset management and field operations product that manages the operations of highly available networks to meet an organisation’s need for smart and fully integrated service delivery.
As a leader in broadcasting management and a trusted partner for State and Commonwealth Government, ECC has consulted with industry and pioneered a highly intelligent, robust and cloud based platform that provides broadcasting organisations with base levels, real-time service delivery and management tools for business and operations teams.
Key stakeholders of the current solution include senior management, field engineering teams, operations, legal, finance and work, health and safety.
NETWORK MANAGEMENT SYSTEM
Monitor all related broadcast transmission sites
FIELD ENGINEERING CAPABILITIES
Portable asset and equipment diagnostics
EFFICIENT AND COORDINATED OPERATING MODEL
Highly intelligent, robust, real time service delivery and operations
Key Capabilities
- Comprehensive field engineering capabilities
- Eliminates paper-based forms
- Removes duplicated effort across teams
- Integrates all core business
- Operational and engineering functions within a single platform
- A more efficient and coordinated end to end operating model
- More effective and comprehensive service delivery and oversight
- Provide greater harmonisation between teams, business units and staff and increased capability
Highlights
End to End Service Management
Performance Analytics and reporting
Knowledge Management
WHS Management
A simple solution for any type or size across any jurisdiction
Asset Replacement and cost
Raising food standards in Australia
Field Engineering Portal
Inspections
Facilitates transparency of ordered requirements
Offline Capability
Facilitates transparency of ordered requirements
NMS Service & Asset Integration
Facilitates transparency of ordered requirements
NMS Dependency Tracking
Facilitates transparency of ordered requirements
Integrated Risk
Management (IRM)
To manage risk and compliance in this ever-changing landscape you need a modern, cloud-based platform that continuously monitors activities, improves decision making, and increases performance through automation and AI powered user experiences.
You can work the way you want with support to easily collaborate with other departments and effectively communicate risks and mitigations with business users, for example with the CEO, government officials and internal and external boards.
User-friendly portals with mobile interfaces will also make it easier o work anywhere, from any device at any time.
IMPROVE BUSINESS DECISIONS
Multiple controls and multiple actions can be assigned
REAL-TIME VISIBILITY OF COMPLIANCE AND RISK
Single page view of safety risks and priorities
PLANNING FOR THE FUTURE
Simulate impacts of legislation/policy changes
Protecting your data is our priority
The implementation of the General Data Protection Regulation (GDPR) has had an impact on virtually every company in the world with an online presence.
Given the GDPR’s hefty fines of up to 4% of global annual revenue, companies are taking precautions to ensure compliance. One added benefit is that by complying, they are protecting their own reputation with customers.
We take a different approach to compliance
At ECC, our approach to compliance is different, which allows you to easily meet all of the various State and Commonwealth privacy regulations. We identify the applications that touch personal data and gather supporting evidence while tracking application compliance across functional groups.
Access to critical information regarding risks, controls, vendor information, and security data is streamlined. The solutions we provide will enable you to rapidly identify threats, improve efficiency, and protect your sensitive data.
Focus Areas
- Ensure local and international AML/KYC/FACTA legislation is met
- Ensure State and Commonwealth Government data privacy requirements are met by mapping policies to solutions
- Executing risk evaluations and managing issues
- Managing audit engagements
- Addressing data subject requirements and requests
- Facilitating Personally Identifiable Information (PII) mapping
- Addressing 72-hour breach notifications
- Managing third-party data privacy compliance
- Addressing Data Protection Officer (DPO) requirements and providing visibility
Behavioural
change
Human Transformation Technology (HTT) focuses on transforming human behaviour. It applies neuropsychology, a discipline that studies brain-behaviour relationships, to ensure solutions are more effective, purposeful, personalised, flexible, social and responsive to the ethical challenges introduced by emerging technologies.
Using an all-in-one platform that uses machine learning, mobile and social technologies HTT is designed to deliver improved engagement with learning content; increased retention and participation rates and effective social learning experiences that connect the targeted audience and other stakeholders in real-time.
POWERED BY HTT, CLOUD APPLICATION HUB
Empowers the end-user and SME to rapidly create and deploy
TRANSFORMING HUMAN BEHAVIOUR
Ensures solutions are more effective, purposeful, personalised, flexible, social and responsive
IMPROVED ENGAGEMENT WITH LEARNING CONTENT
Increases retention and participation rates, connecting the target audience in real-time
HUMAN TRANSFORMATION TECHNOLOGY (HTT)
Key Capabilities
A COORDINATED DIGITAL RESPONSE
Streamlined access to critical information
IMPROVE PRODUCTIVITY & EFFICIENCY
Simplifies information and processes within the regulatory framework
ASSIST BUSINESSES TO NAVIGATE
Aggregated information for businesses rather than government agency
LEVERAGE EXISTING BUSINESS AUSTRALIA
Active Families
Supporting eachother and our family members at home. Especially families with frontline workers
Health & Wellbeing
Mental and physical health (unemployment and reskilling help re-activate the economy – additional Safe Return to Work apps available)
Cost Savings
This product has had great success with increased recycling, tracking energy bills and rates
Social & Economic Recovery
As society rebuilds and reforms, HTT can be a constant companion as we get back on track
