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Australian Health Practitioner Regulation Agency (AHPRA)

Monitoring and Compliance of Health Practitioners across Australia

ECC’s Account Manager led the design and implementation of an Australia-wide Monitoring and Compliance software platform to monitor Australia’s 740,000 health practitioners across five (5) streams being health, performance, conduct, suitability and prohibited practitioner.

Deliverables

  • Developed requirements, facilitated SME workshops, SteerCo and delivered a national digital Monitoring and Compliance solution on behalf of the AHPRA’s executive team and 15 national boards.
  • End to end management of external vendors to agree on plans meeting project sponsor expectations. Worked closely with SME’s to identify and document Monitoring and Compliance business processes and requirements.

Benefits

  • Implementation of digital workflows to support the 15 National Boards to provide digital Monitoring and Compliance capability for Australia’s health practitioners to protect the public and manage risk to patients.

Metrics

  • Integration with AHPRA’s public-facing national database of over 740,000 health practitioners (Register of Practitioners) to provide transparency to the public on the nature of notifications and monitoring and compliance  matters including subsequent follow-up information and outcomes.

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