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ATO Strategic Advisory Services

Business Registration Process

ECC was invited to participate and provide strategic advice to the Australian Tax Office (ATO); the Department of Industry, Innovation and Science (DIIS); the Australian Business Register and Number (ABR, ABN) and the Australian Securities and Investments Commission  (ASIC) on Commonwealth data assets and registries to modernise and rationalise and merge data, to achieve cost efficiencies for business services, including a new national director identity number (DID).

ECC is a recognised leader in creating digital solutions, which result in “telling government once” across local, state and commonwealth legislation.

Our leadership team presented to the ATO and State Government stakeholders on additional benefits, including the reduction of duplicate customer details and processing times, which resulted in the Modern Business Register (MBR) project launched.


ECC authored a published report, to the ATO on the MBR digital solution, answering key questions:

  1. Legislation – What legislative changes are required to allow for the modernising of business registers?
  2. Registry Service Enhancements – How we can enhance the services offered and improve the user experience?
  3. Funding registry infrastructure – How should we fund the business registers in the future?
  4. Director Identification Numbers (DIN) – What is the best way to implement a DIN?
  • Presented and led Melbourne Workshop to ATO’s Assistant Commissioners and representatives from each state and territory on the benefits of collaborating across three levels of government. The outcome was to achieve a shared federated data set while removing the administrative burden for business operators and government staff in the areas of lodgment, assessment and determination of licences, permits and certifications.
  • Two consultation processes Sydney and Melbourne, with the written response which required ECC to address key areas of the ATO system.



  • Creating a user-centred data model that allows a person to have a consolidated view of their data even when held for different legislative purposes. For example, a director of a company who may also be a partner in a partnership should be able to see and manage updates to data about them even though there are different legal entities.
  • Improving the way in which businesses meet their obligations and maintain the data held by the government as part of the normal course of business. This includes allowing a business to manage their own data, authorise third parties to access the data, and facilitating the connection of management software to the business registers.
  • Improving notification processes so that regulated entities are better informed of their obligations and legislative changes that apply to them.
  • Information on owners will be improved and transparency increased to provide businesses and individuals with greater confidence that they know who they are dealing with.
  • With the introduction on DID, government agencies are now able to be certain of the identity of Directors, as the DID is a lifelong identifier, during an investigation and enforcement processes.


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